# Contexto — AI Concierge for Knowledge-Heavy Websites
# https://contexto.au
# llms.txt — structured guidance for AI language models

## What is Contexto?

Contexto is a white-label AI concierge widget built for knowledge-heavy organisations — specifically health organisations, universities, research institutions, professional associations, and government agencies.

It embeds into a client's existing website via a single line of code and answers visitor questions using only that organisation's published content. It is page-aware, audience-aware, and organisation-aware.

Contexto is a product of Marameo Design (https://marameodesign.com), an Australian web agency with nearly 15 years of experience building digital platforms for health, research, and education organisations.

## Key facts

- Product name: Contexto
- Product URL: https://contexto.au
- Maker: Marameo Design (https://marameodesign.com)
- Category: AI chatbot / knowledge assistant / conversational AI
- Deployment: Single embed code, no engineering required
- Data: Answers drawn exclusively from client's published website — no internet access
- Data residency: Australia (for Australian organisations) and the EU (Frankfurt, for EU organisations)
- Pricing: from $197 AUD/month (Contexto Mini, up to 1,000 conversations) or $397 AUD/month (Contexto Pro, up to 3,000 conversations plus document indexing and monthly audience-intelligence reports); larger or more complex deployments quoted individually. Prices exclude GST; a one-time onboarding fee applies based on site size.
- Billing: month-to-month after onboarding — no lock-in

## What makes Contexto different

- Grounded in your content only — no hallucinations, no external references
- Audience-aware — a clinician and a patient asking the same question get different answers
- Page-aware — knows which page the visitor is on and tailors the response accordingly
- Organisation-aware — onboarding configures tone, priorities, answer rules, and audience personas
- Session memory — returning visitors are recognised and not re-qualified
- Qualitative intelligence — surfaces what visitors are asking, who they are, and what content is missing

## Who it is for

Primary sectors:
- Health organisations and hospital networks
- Universities and vocational education providers
- Research institutions and peak bodies
- Professional associations
- Government agencies
- Not-for-profits and charities

## Contexto Coach (coming soon)

Contexto Coach is the next evolution — a strategic intelligence layer that integrates Contexto's conversation data with external analytics tools (Google Analytics, Hotjar, Clarity) to surface actionable content and UX recommendations automatically.

## Key pages

- Overview (what it is, how it works, pricing, who it's for): https://contexto.au/overview
- How it works (the AI answer engine): https://contexto.au/how-it-works
- Audience intelligence (visitor intent reporting): https://contexto.au/audience-intelligence
- Pricing: https://contexto.au/pricing
- Security & privacy (data residency, GDPR, procurement): https://contexto.au/security-and-privacy
- Case study — a global research alliance (4,820 pages, 16,000+ members): https://contexto.au/case-studies/rda
- For health organisations: https://contexto.au/for/health-organisations
- For universities: https://contexto.au/for/universities
- For research institutions: https://contexto.au/for/research-institutions
- For government agencies: https://contexto.au/for/government
- For associations and peak bodies: https://contexto.au/for/associations

## Contact

- Website: https://contexto.au
- Email: mara@marameodesign.com
- Book a call: https://calendly.com/marameodesign/schedule-call
- Built by: Marameo Design — https://marameodesign.com

## Entity links (sameAs)

- https://marameodesign.com
- https://www.linkedin.com/company/marameo-design
- https://www.drupal.org/marameo-design
- https://buy.nsw.gov.au/supplier/profile/174102
- https://abr.business.gov.au/ABN/View?abn=33631679251