Your website already is
the knowledge base.
Most knowledge base chatbots want your content migrated into their platform first — articles rewritten, categories mapped, months gone. Contexto reads what you've already published and starts answering.
What is a knowledge base chatbot?
A knowledge base chatbot answers questions using a curated library of articles instead of the open internet. The catch is the word "curated": most tools require the library to be built inside their platform. An AI knowledge base built from your existing website skips that step — the published pages are the articles, and indexing replaces migration.
How the no-migration approach works.
No content migration
Indexes your published pages as they are.
Always current
Re-indexes automatically when your team publishes.
Cited answers
Every response links to the source page.
Honest failures
No article? It says so, hands off to a human, and logs the gap.
Deflection that reports back
Deflection is table stakes; the value is the record of what people needed. Gap reports serve as the maintenance plan for your content — the knowledge base that tells you which article to write next. Learn more about audience intelligence.
When you outgrow the FAQ page
As content grows, a single FAQ page or basic list chatbot fails to scale. A dynamic conversational concierge handles the complexity of vast libraries seamlessly.
Knowledge base chatbots, explained
Do we need to write articles in a special format?expand_more
No. Normal web pages work; clear headings help.
Can it use PDFs and documents?expand_more
Published web pages today; talk to us about document-heavy sites.
How does it stay up to date?expand_more
Automatic re-indexing on publish — no stale answers.
What does it cost compared to help-desk tools?expand_more
Flat managed fee from $197 AUD/month — see Pricing.
Your visitors are ready to tell you exactly what they need. Are you ready to hear it?
You'll be speaking with the team at Marameo Design — 15 years building digital platforms for health, research, and university organisations.
30 minutes, no obligation