One flat fee. Everything managed.
From $197 AUD a month. No API keys to hold, no usage anxiety, no surprise AI bills — every plan is run end to end by our team.
Managed service, transparent pricing
Prices are per month, excluding GST. A one-time onboarding fee applies based on the size of your site.
Contexto Mini
The intent-aware concierge, trained on your website and fully managed. It already does far more than a typical chatbot.
Everything you need to go live:
- Up to 1,000 conversations per month
- Trained exclusively on your website content
- Every answer cited and sourced
- Grounded answers only — no hallucinations
- Page-aware answers (knows the page they're on)
- White-labelled: your name, colours and voice
- Custom personality and tone of voice
- Answer rules and AI tuning
- Contextual call-to-action buttons
- Session memory for returning visitors
- Basic usage analytics (sessions, messages, top pages)
- Full conversation audit log, searchable
- GTM events + UTM link tracking
- GDPR-compliant, regionally hosted data
- No surprise AI bills — fully managed
Contexto Pro
For teams that want the intelligence back. Everything in Mini, plus audience profiling and the Contexto Coach analytics layer.
Everything in Mini, plus:
- Up to 3,000 conversations per month
- Intent-aware routing and audience-aware answers
- Visitor profiling: role, stage and interests
- Customisable topics of interest, per tenant
- Contexto Coach visitor-insight analytics
- Automated content-gap identification
- Monthly audience-intelligence reports
- PDF & document indexingComing soon
Contexto Custom
For complex environments needing external sources, high volume, or custom integration.
Everything in Pro, plus:
- Custom conversation volume
- Higher page-indexing limits
- Trusted external sources (Tier 2)
- Custom SSO and authentication rules
- Dedicated onboarding and strategy
Even the entry plan does the hard part properly.
Every Contexto plan — including Mini — answers only from your published content, cites every source, refuses to invent facts or links, and speaks in your voice. It is white-labelled, GDPR-compliant, regionally hosted, and fully managed, so you never touch an API key or receive a metered AI bill. The difference between plans is how much intelligence you get back and how much volume you need — not whether the fundamentals are there.
What you're actually comparing
| $30 chatbot widget | Contexto | Enterprise build | |
|---|---|---|---|
| Answers from | The open internet | Your published content only | Your content |
| Every answer cited | No | Yes | Sometimes |
| Set up by | You | Us, with you — in days | A dev team, over months |
| Audience intelligence | No | Built in (Pro) | Custom, at cost |
| Who manages the AI cost | You | We do | You |
| Typical cost | $30/mo + your time | From $197/mo, managed | $50k+ upfront |
What the intelligence is worth
The audience-intelligence layer on Pro replaces the user research most organisations never get around to running. One surfaced content gap that converts a funder, a member or a student pays for the year — and you get a fresh read on who your visitors are and what they can't find, every month, without reading a single transcript.
Pricing questions, answered
What actually comes in Mini — is it a stripped-down version?expand_more
No. Mini is the full concierge: grounded and cited answers, page-awareness, your own personality and tone, answer rules, contextual CTAs, session memory, white-labelling, basic usage analytics, a searchable conversation audit log, and GTM/UTM link tracking so you can measure the traffic Contexto sends into your site. It is fully managed, GDPR-compliant and regionally hosted. Pro adds the intelligence layer on top; it does not unlock the basics.
What's the difference between Mini and Pro?expand_more
Pro is about getting the intelligence back. It adds intent-aware routing and audience-aware answers, visitor profiling (role, stage and interests, customisable per organisation), the Contexto Coach analytics layer, automated content-gap identification, and monthly audience-intelligence reports. It also raises the included volume to 3,000 conversations a month.
Is PDF and document indexing available now?expand_more
It is coming soon on the Pro plan. Today Contexto indexes your published web pages; making uploaded PDFs and documents answerable inside a conversation is in active development. We'll flag it clearly when it goes live, and it won't change your price.
What is the one-time onboarding fee?expand_more
A single setup fee, sized to how large your website is, covering configuration, indexing and go-live support. We quote it up front before anything is signed — there are no surprises.
Is there a contract or lock-in?expand_more
Billing is month-to-month after onboarding. No lock-in.
Is there a trial?expand_more
We run structured pilots for qualifying organisations — go live, then review together at day 7 and day 14.
What counts as high traffic, and what if we go over?expand_more
The plan volumes are guides, not hard cut-offs. If your traffic runs beyond a plan, we'll look at your analytics together and move you to the right plan or a custom arrangement — we won't silently switch the concierge off mid-conversation.
Do we need technical staff to run it?expand_more
No. It's one line of code to embed, and we handle indexing, tuning and AI costs. Onboarding is a guided conversation, not an IT project.
Why managed rather than a cheap self-serve widget?expand_more
Self-serve tools hand you an API key and the liability that comes with it — metered bills, bot traffic burning budget, and a concierge that drifts as your content changes. We pool AI capacity across all clients, filter bots before they cost you, and tune your concierge as your site evolves. You publish; the rest is our problem.
Ready to turn your website into a conversation?
You’ll be speaking with Marameo Design — 15 years building digital platforms for health, research and university organisations.
30 minutes, no obligation